Hear from our customers
"Straight forward ordering. Informed throughout the process. Contactable in person. Helpful. Arrived well within scheduled window." - Angela S.
- Delivery & Returns
- Sporty hybrid bike
- Shimano Alivio 27 speed gears (9x3)
- Tektro Hydraulic Disc Brakes
- Advanced waterproof LED display screen with USB port
- Removable integrated LG battery (14Ah)
- Selle Royal gel saddle
- Kenda K1047 27.5" x 2.10"
Battery and Range:
LG 14Ah (60 Miles) ** Range according to battery capacity. It is also dependent on the different riding conditions - terrain, rider weight, tyre pressure, headwind etc
Bafang Brushless 250W 36V (45nm)
KMC 9 Speed Chain
18" Westhill heat treated 6061 Aluminium
Shimano Alivio 27 Speed (9x3)
Tektro Hydraulic Disc Brakes
Kenda K1047 27.5" x 2.1"
|Front Fork:||Suntour XCR32 Air 27.5 with Lockout Features|
|Max Rider Weight:||120kg|
FREE DELIVERY ON ALL ORDERS
Once your order has been placed, we will charge your card and your order will be dispatched and should be with you within 3-5 working days. We’ll send you tracking details by email within 24 hours of your order being dispatched.
Returns - Changed your mind
If you change your mind after buying from us and want a refund, you have up to 14 days to let us know and have the goods returned to the manufacturer. You will need to return the product to the manufacturer before we can provide a refund.
Please note – the 14 days return period allows you to examine the goods as you would in a shop. To obtain a full refund, the goods must be returned in an “as new” condition with all components included in their original packaging. “As new” condition is defined as unridden.
To return your product, you should email us at email@example.com. You will be responsible for paying for your own shipping costs for returning your item.
Returns - Damages & Faulty
We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to firstname.lastname@example.org so that we can open an insurance claim on your behalf.
If your bike develops a fault through normal use (as outlined in the manufacturer's manual) you could be entitled to a repair or replacement as covered with the warranty. Please send through details of the fault to email@example.com and we will arrange the repair or replacement with the manufacturer.
Please note – any fault caused due to misuse of the bike including water or external damage is not covered by this policy. Please ensure you read the manufacturer's manual in detail before using your electric bike to avoid voiding your warranty.
We strongly recommend that any returns are sent via recorded, special or any other similar delivery service. Ensure that all items are packaged as securely as possible, as we accept no responsibility for any damages or items lost in transit.
Generation Electric were excellent in giving me information about the bike about the availability and about the delivery dates. The changed the delivery courier to DPD so I could track and follow the bike on its route to me.