Hear from our customers
"Straight forward ordering. Informed throughout the process. Contactable in person. Helpful. Arrived well within scheduled window." - Angela S.
- Delivery & Returns
Lively and adaptable, our ultra-lightweight e-bike will breeze through your commute without breaking a sweat (and you won't either). With a discrete high-torque motor and integrated battery, it's everything we love about the Ticket, with a more slight, open frame.
With a near-silent, stealth-like high torque motor from Aikema, which is smaller, lighter and more powerful than others in our range, Open Ticket is just what the discreet electric cyclist needs.
It's lightweight - just 16.5 kg. With a more petite Open frame than its namesake, the Open Ticket is now more accessible than ever.
Battery: Hidden within the frame is a Samsung battery capable of taking you 35-55 miles.
Open Ticket's electric torque sensing system is now well-proven. It will work with you, precisely multiplying your effort on the pedals instantly - tap Open Ticket's pedals, and away you go.
The Open Ticket's drive system is so smooth and silent that nobody will hear you coming, and the battery is so well hidden no one will guess you're an electric bike rider.
|Battery and Range:||380Wh (36-56 Miles) ** Range according to battery capacity. It is also dependent on the different riding conditions - terrain, rider weight, tyre pressure, headwind etc.|
|Display:||LCD with 5 levels of assistance|
|Frame:||45 cm - 18"|
|Derailleur:||Shimano Altus 8 speed|
|Transmission:||Shimano 8 speed 14/32T|
|Brakes:||Hydraulic Disc Brakes|
|Tyres:||28" x 1.76 Puncture Resistant|
|Max Speed:||25kph / 15.5mph (Walk Assist 6km/h)|
|Warranty:||2 Years battery & engine; 5 years frame|
FREE DELIVERY ON ALL ORDERS
Once your order has been placed, we will charge your card and your order will be dispatched and should be with you within 3-5 working days. We’ll send you tracking details by email within 24 hours of your order being dispatched.
Returns - Changed your mind
If you change your mind after buying from us and want a refund, you have up to 14 days to let us know and have the goods returned to the manufacturer. You will need to return the product to the manufacturer before we can provide a refund.
Please note – the 14 days return period allows you to examine the goods as you would in a shop. To obtain a full refund, the goods must be returned in an “as new” condition with all components included in their original packaging. “As new” condition is defined as unridden.
To return your product, you should email us at firstname.lastname@example.org. You will be responsible for paying for your own shipping costs for returning your item.
Returns - Damages & Faulty
We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to email@example.com so that we can open an insurance claim on your behalf.
If your bike develops a fault through normal use (as outlined in the manufacturer's manual) you could be entitled to a repair or replacement as covered with the warranty. Please send through details of the fault to firstname.lastname@example.org and we will arrange the repair or replacement with the manufacturer.
Please note – any fault caused due to misuse of the bike including water or external damage is not covered by this policy. Please ensure you read the manufacturer's manual in detail before using your electric bike to avoid voiding your warranty.
We strongly recommend that any returns are sent via recorded, special or any other similar delivery service. Ensure that all items are packaged as securely as possible, as we accept no responsibility for any damages or items lost in transit.
This Open Ticket Juicy bike has truly brought back the joy of cycling. It may be 30% less exercise than a non-e bike, but it's almost 100% more cycling than I would be getting without it. I got the bike just before lockdown, when empty lanes added to the pleasure. I find I am in the top gear, bottom motor level most of the time, whizzing along, and when I need the extra umph for the hills, the bike delivers. Plenty of hills in Devon. Fantastically satisfied with the bike, and I hope it will be in stock again soon so my husband can get one to keep up with me.
Really pleased with our bikes so far!
Absolutely love my TICKET, the orange colour is very eye catching and I like that it doesn't look like a typical ebike.
We bought after lockdown had started, support and advice received online was great and delivery smooth and inline with social distancing.
It's been fantastic to just cycle from the house - something I don't often do as I have 500m of climb before I'm even on less challenging cycle routes!
I've done over 250km since 23rd April, the gear change and the electric feature are smooth, took a couple of rides out to get used to the electric side of the bike, I don't use it all the time.
I didn't know what ebikes were like, I was initially resistant, but I love the fact that you are still working/getting exercise whilst enjoying what would usually be too challenging to enjoy.
Recommended to friends who are now looking to buy too.