Straight forward ordering. Informed throughout the process. Contactable in person. Helpful. Arrived well within scheduled window.
5* Bike & Service from Generation Electric. Stephen provided great support in helping me decide which bike to buy. The whole buying experience with Generation Electric was flawless.
- Delivery & Returns
Lively and adaptable, our ultra-lightweight e-bike will breeze through your Sunday ride without breaking a sweat (and you won't either). With a discrete high-torque motor and integrated battery, it's everything we love about the Ticket, with an ultra-low step-through frame
Malva is just what the discreet electric cyclist needs with a near-silent, stealth-like high torque motor from Aikema, which is smaller, lighter, and more powerful than others in our range.
It's lightweight - 16.5 kg with a more accessible Dutch-style frame than the Ticket/Open Ticket.
Battery: Hidden within the frame is a Samsung battery capable of taking you 20-40 miles.
Malva's electric torque sensing system is now well-proven. It will work with you, precisely multiplying your effort on the pedals instantly - tap Malvas's pedals, and away you go.
The Malva's drive system is so smooth and silent that nobody will hear you coming, and the battery is so well hidden no one will guess you're an electric bike rider.
Battery and Range:
360Wh (20-40 Miles)** Range according to battery capacity. It is also dependent on the different riding conditions - terrain, rider weight, tyre pressure, headwind etc
LCD screen with 6 levels of assistance
45cm - 18"
|Transmission:||Shimano 8V 11/32T|
Hydraulic Disc Brakes
28" x 1.76 Puncture Resistant
1m65 to 1m75 (5'4" to 5'7")
|Frame:||45cm - 18"|
25kph / 15.5mph (Walk Assist 6km/h)
2 Years battery & engine; 5 years frame
FREE DELIVERY ON ALL ORDERS
Once your order has been placed, we will charge your card and your order will be dispatched and should be with you within 3-5 working days. We’ll send you tracking details by email within 24 hours of your order being dispatched.
Returns - Changed your mind
If you change your mind after buying from us and want a refund, you have up to 14 days to let us know and have the goods returned to the manufacturer. You will need to return the product to the manufacturer before we can provide a refund.
Please note – the 14 days return period allows you to examine the goods as you would in a shop. To obtain a full refund, the goods must be returned in an “as new” condition with all components included in their original packaging. “As new” condition is defined as unridden.
To return your product, you should email us at email@example.com. You will be responsible for paying for your own shipping costs for returning your item.
Returns - Damages & Faulty
We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to firstname.lastname@example.org so that we can open an insurance claim on your behalf.
If your bike develops a fault through normal use (as outlined in the manufacturer's manual) you could be entitled to a repair or replacement as covered with the warranty. Please send through details of the fault to email@example.com and we will arrange the repair or replacement with the manufacturer.
Please note – any fault caused due to misuse of the bike including water or external damage is not covered by this policy. Please ensure you read the manufacturer's manual in detail before using your electric bike to avoid voiding your warranty.
We strongly recommend that any returns are sent via recorded, special or any other similar delivery service. Ensure that all items are packaged as securely as possible, as we accept no responsibility for any damages or items lost in transit.