Hear from our customers
"Straight forward ordering. Informed throughout the process. Contactable in person. Helpful. Arrived well within scheduled window." - Angela S.
Carlina Step Through 250W Electric Bike
- Delivery & Returns
Comfortable and dynamic, our urban bestseller now with all-weather hydraulic disk brakes.
NEOMOUV's best-selling urban bike.
Carlina is a bestseller from our Neomouv urban range. A rugged city bike, perfect for everyday commuting in comfort and style. The BAFANG motor in the rear hub provides smooth, consistent power, exactly when you need it.
Carlina is available in 2 different colours to suit your style.
The CARLINA is also available with hydraulic brakes or a Nexus 7 gearing.
3 batteries available to choose from: 480Wh (range between 70 and 80km) / 580Wh (range between 80 and 100km) / 630Wh (range between 100 and 110km).
2 frame sizes: 40cm and 45cm
-Robust and reliable,
-Pleasant to drive,
-Colour display - 6 levels of assistance,
-Powerful 30 Lux LED lighting,
-Handles with good support / ergonomic,
-Seven speed 14/28 derailleur,
-250W / 45Nm motor -> The assistance is very good at start-up as well as in climbs,
-AXA anti-theft compatible.
Battery and Range:
480Wh (35-50 Miles), 580Wh (50-65 Miles) 630Wh (65-75 Miles) ** Range according to battery capacity. It is also dependent on the different riding conditions - terrain, rider weight, tyre pressure, headwind etc
LCD with 6 levels of assistance
40cm - 16"
45cm - 18"
Shimano Altus 7 Speed
|Transmission:||Shimano 7 Speed 14/28T|
Hydraulic Disc Brakes
26" x 1.75 Puncture Resistant
40cm - 5"2" to 5'6"
45cm - 5'4" to 5'8"
|Free Extras:||Luggage Rack, Kickstand, LED Lights (F&R), Mudguards|
25kph / 15.5mph (Walk Assist 6km/h)
2 Years battery & engine; 5 years frame
FREE DELIVERY ON ALL ORDERS
Once your order has been placed, we will charge your card and your order will be dispatched and should be with you within 3-5 working days. We’ll send you tracking details by email within 24 hours of your order being dispatched.
Returns - Changed your mind
If you change your mind after buying from us and want a refund, you have up to 14 days to let us know and have the goods returned to the manufacturer. You will need to return the product to the manufacturer before we can provide a refund.
Please note – the 14 days return period allows you to examine the goods as you would in a shop. To obtain a full refund, the goods must be returned in an “as new” condition with all components included in their original packaging. “As new” condition is defined as unridden.
To return your product, you should email us at email@example.com. You will be responsible for paying for your own shipping costs for returning your item.
Returns - Damages & Faulty
We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to firstname.lastname@example.org so that we can open an insurance claim on your behalf.
If your bike develops a fault through normal use (as outlined in the manufacturer's manual) you could be entitled to a repair or replacement as covered with the warranty. Please send through details of the fault to email@example.com and we will arrange the repair or replacement with the manufacturer.
Please note – any fault caused due to misuse of the bike including water or external damage is not covered by this policy. Please ensure you read the manufacturer's manual in detail before using your electric bike to avoid voiding your warranty.
We strongly recommend that any returns are sent via recorded, special or any other similar delivery service. Ensure that all items are packaged as securely as possible, as we accept no responsibility for any damages or items lost in transit.