Hear from our customers
"Straight forward ordering. Informed throughout the process. Contactable in person. Helpful. Arrived well within scheduled window." - Angela S.
- Delivery & Returns
Are you an Urban soul looking for the bike that keeps your tempo and gives you the most comfortable rides?
Urban Comfort is the E-bike that empowers you to move swiftly in the urban jungle and make the best of your day. This model is equipped with our latest low-frame configuration upgraded to provide the best balance between range, stability, comfort and lightweight.
This bike is for you if you ride mostly in the city but also enjoy nature escapes. Built with a low frame, durable components and superb battery it will let you fly the streets and give light trails a go.
Integrated and Removable Battery with Range up to 85 km. The rear hub motor requires little to no maintenance and doesn’t add any extra stress to other components due to the independent drive system. It is highly efficient on different terrains and gives a feeling of push that is most similar to riding a motorcycle. The 5 levels of pedal assistance will let you conquer every hill, go faster and ride without a drop of sweat. 500W peak power and 25km/h assisted speed.
There is a 2 year warranty on all Econic One Bikes.
|Frame Size & Rider Height:||Size M (44cm) Up to 180cm,
Size L (48cm) 180cm to 190cm,
|Battery Case:||Aluminium 6061|
|Range:||Up to 100km|
|Rear Hub Motor:||Bafang, 250W, 45 N.m|
|Display:||Bafang DP C18, CAN|
|Controller:||Bafang, Mounted in the frame, CAN|
|Rims:||28/29", Double wall, 36 holes|
|Cassette:||9sp 11-36 Shimano|
|Chain:||9sp. Shimano 116 links|
|Gear Shifter:||Shimano 9 speed|
|Rear Derailleur:||Shimano Alivio 9 speed|
|Hydraulic Brake Front:||Shimano BR-MT201|
|Hydraulic Brake Rear:||Shimano BR-MT201|
|Brake Rotors:||SRT66, 180mm front/160mm rear|
|Handlebar:||AL 640mm, Black|
|Grips:||Ergo with lock|
|Saddle:||City Active DDK|
|Seatpost:||31.6 mm, AL|
|Seat clamp:||With QR, AL|
|Stem:||45mm Alloy (for size M)|
|Stem:||75mm Alloy (for size L, XL)|
|Headset:||1 1/8, 1 1/2, semi integrated|
|Fork:||SR Suntour NCX 63mm|
|Mudguards:||58mm. matt black|
|Bottom Bracket:||With integrated torque, PAS sensor|
|Crankset:||38T, Narrow Wide, Alloy|
|Front LED:||Herrmans MR GO E|
|Rear Light:||Battery Operated|
FREE DELIVERY ON ALL ORDERS
Estimated delivery time is 3-4 weeks. Please get in touch before you order for an accurate timeline. We’ll send you tracking details by email once your order has been dispatched.
Cancelling your order
If you would like to cancel your order, please contact us immediately at firstname.lastname@example.org or on 0333 090 3894. Please include your order number when contacting us.
If your order has not yet left the manufacturer's warehouse, we should be able to stop it shipping, and issue you a refund immediately.
Please note – when returning a product, it must be returned in ‘as new’ condition, with all components included, in their original packaging. There will be a charge for the return.
Returns - Changed your mind
If you change your mind after buying from us and want a refund, you have up to 30 days to let us know and have the goods returned to the manufacturer. You will need to return the product to the manufacturer before we can provide a refund.
Please note – the 30 days return period is to allow you to examine the goods as you would in a shop. To obtain a full refund, the goods must be returned in an “as new” condition with all components included in their original packaging. “As new” condition is defined as unridden.
To return your product, you should email us at email@example.com . You will be responsible for paying for your own shipping costs for returning your item. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Returns - Damages & Faulty
We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to firstname.lastname@example.org so that we can open an insurance claim on your behalf.
If your bike develops a fault through normal use (as outlined in the manufacturer's manual) you could be entitled to a repair or replacement as covered with the warranty. Please send through details of the fault to email@example.com and we will arrange the repair or replacement with the manufacturer.
Please note – any fault caused due to misuse of the bike including water or external damage is not covered by this policy. Please ensure you read the manufacturer's manual in detail before using your electric bike to avoid voiding your warranty.
We strongly recommend that any returns are sent via recorded, special or any other similar delivery service. Ensure that all items are packaged as securely as possible, as we accept no responsibility for any damages or items lost in transit.