hear from our customers
"Straight forward ordering. Informed throughout the process. Contactable in person. Helpful. Arrived well within scheduled window" - Angela S.
- Delivery & Returns
The E-Go Max+, like its partner E-Go Max, is a larger version of the Lite & Lite+.
What makes this bike different from the Max is its huge 4.25" fat tyres, great on sand, loose surfaces with an excellent contemporary design, very popular with the younger generation.
As with all E-Go electric bikes, it has the great quality and finish you've come to expect from this great brand with the same riding modes, colours & standard accessories as the rest of the range. It has the 14Ah Samsung battery & 7 Speed Shimano gears; this bike is as much at home on the beach as it is on the street. Foldable size 93x48x70cm.
As with the rest of the range, this bike is foldable with the innovative seat post battery, enabling you to charge it in situ or removed at home or in your workplace. The front & rear disc brakes stop this bike quickly & safely. It also comes with a fully adjustable seat post and handlebar stem making it available to a large range of riders.
12 month warranty against manufacturing and material defects. This does not cover normal wear and tear, damage/failure due to an accident, incidental or consequential damage or any use of the product that is inconsistent with the operating instructions as laid out in the user manual.
|Battery:||14Ah branded Samsung battery|
|Range*:||Up to 90km (56 miles)|
|Speed:||Up to 25km/h (15.5 mph)|
|Wheel Size:||20” wheels with 4.25" tyres|
|Type:||Foldable in 4 easy steps|
|Weight:||20kg net weight|
|4 modes:||Pedal Assist, Cruise, Walk and Standard Bike Mode|
|Includes:||Mudguards, Lights (front and rear), Bell and Reflector|
|Colours:||Satin Black, Glossy Red, Metallic White|
|Gears:||7 speed Shimano gears|
* Depends on terrain, weight of cyclists, frequent use of PAS, frequency of stops/starts, air pressure in tyres etc.
FREE DELIVERY ON ALL ORDERS
Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched and should be with you within 3-5 working days. We’ll send you tracking details by email within 24 hours of your order being dispatched.
Cancelling your order
If you would like to cancel your order, please contact us immediately at email@example.com or on 0333 090 3894. Please include your order number when contacting us.
If your order has not yet left the manufacturer's warehouse, we should be able to stop it shipping, and issue you a refund immediately.
Please note – when returning a product, it must be returned in ‘as new’ condition, with all components included, in their original packaging. There will be a charge for the return.
Returns - Changed your mind
If you change your mind after buying from us and want a refund, you have up to 14 days to let us know and have the goods returned to the manufacturer. You will need to return the product to the manufacturer before we can provide a refund.
Please note – the 14 days return period is to allow you to examine the goods as you would in a shop. To obtain a full refund, the goods must be returned in an “as new” condition with all components included in their original packaging. “As new” condition is defined as unridden.
To return your product, you should email us at firstname.lastname@example.org. You will be responsible for paying for your own shipping costs for returning your item.
Returns - Damages & Faulty
We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to email@example.com so that we can open an insurance claim on your behalf.
If your bike develops a fault through normal use (as outlined in the manufacturer's manual) you could be entitled to a repair or replacement as covered with the warranty. Please send through details of the fault to firstname.lastname@example.org and we will arrange the repair or replacement with the manufacturer.
Please note – any fault caused due to misuse of the bike including water or external damage is not covered by this policy. Please ensure you read the manufacturer's manual in detail before using your electric bike to avoid voiding your warranty.
We strongly recommend that any returns are sent via recorded, special or any other similar delivery service. Ensure that all items are packaged as securely as possible, as we accept no responsibility for any damages or items lost in transit.
I looked at a few folding e bikes, i was concerned that they had small wheels so would be a nightmare in ruts / potholes etc.
I then saw the e-go max + fat tyre version, ordered and have no regrets, comfortable, mean looks and glides over bumps and is really accomplished off road, went through some very wet and muddy sections around Centre Parcs and also made my day to day commute to the car park a pleasure.
Fits in my Golf R with seats up, hiddent from view, it ticks all the boxes, shame we are stuck with 250W, i can imagine the USA version is great fun with 1000W!
Excellent response time - my Mam is very happy with her bike. Seems solid, usable and easy to fold and carry. Much better response than a competitor company (Furo) who were double the price & took 4 months to deliver a damaged bike. Thank the Gods for e-Go. Now my Mother can use her folding bike during her continental visit! Cheers