Straight forward ordering. Informed throughout the process. Contactable in person. Helpful. Arrived well within scheduled window.
5* Bike & Service from Generation Electric. Stephen provided great support in helping me decide which bike to buy. The whole buying experience with Generation Electric was flawless.
- Delivery & Returns
If space & weight are not too crucial and you need something that carries a bit more load then your best bet would be the E-Go Lite+ Folding Electric Bike.
A new addition to the growing E-Go folding electric bike family, this great bike is sure to be a popular choice for people who want the versatility of a larger but still very compact 7 speed folding bike. With all the great features of its smaller brother the E-Go Lite this bike has the addition of 20" wheels and 7 speed Shimano gears and a more powerful 7Ah Samsung Lithium Ion Battery. It also has a max load of 110kg, slightly more than the Lite. On top of all that it still only weighs 18kg net, a very compact, neat and stylish product. Folded size is 82cm x 46cm x 72cm..
Think your bike riding days are over, this bike is popular with the older generation, giving them a new lease of life, enabling them to return to cycling and get regular exercise. Many customers in their 60’s,70’s, and 80’s have purchased this bike.
With 4 modes including: walk, pedal assist, cruise and normal bike mode, it has everything you need for a modern method of travel. Additionally the Lite+ comes fully loaded with front & rear mudguards, front & rear lights, disc brakes, bell & reflector.
12 month warranty against manufacturing and material defects. This does not cover normal wear and tear, damage/failure due to an accident, incidental or consequential damage or any use of the product that is inconsistent with the operating instructions as laid out in the user manual.
|Battery:||7Ah branded Samsung battery|
|Range*:||Up to 50km (31 miles)|
|Speed:||Up to 25km/h (15.5 mph)|
|Wheel Size:||20” wheels|
|Type:||Foldable in 4 easy steps|
|Weight:||18kg net weight|
|4 modes:||Pedal Assist, Cruise, Walk and Standard Bike Mode|
|Includes:||Mudguards, Lights (front and rear), bell and reflector|
|Colours:||Satin Black, Glossy Red, Metallic White|
* Depends on terrain, weight of cyclists, frequent use of PAS, frequency of stops/starts, air pressure in tyres etc.
FREE DELIVERY ON ALL ORDERS
Once your order has been placed, assuming it is in stock, and your order will be dispatched and should be with you within 3-5 working days. We’ll send you tracking details by email within 24 hours of your order being dispatched.
Cancelling your order
If you would like to cancel your order, please contact us immediately at firstname.lastname@example.org or on 0333 090 3894. Please include your order number when contacting us.
If your order has not yet left the manufacturer's warehouse, we should be able to stop it shipping, and issue you a refund immediately.
Please note – when returning a product, it must be returned in ‘as new’ condition, with all components included, in their original packaging. There will be a charge for the return.
Returns - Changed your mind
If you change your mind after buying from us and want a refund, you have up to 14 days to let us know and have the goods returned to the manufacturer. You will need to return the product to the manufacturer before we can provide a refund.
Please note – the 14 days return period is to allow you to examine the goods as you would in a shop. To obtain a full refund, the goods must be returned in an “as new” condition with all components included in their original packaging. “As new” condition is defined as unridden.
To return your product, you should email us at email@example.com. You will be responsible for paying for your own shipping costs for returning your item.
Returns - Damages & Faulty
We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to firstname.lastname@example.org so that we can open an insurance claim on your behalf.
If your bike develops a fault through normal use (as outlined in the manufacturer's manual) you could be entitled to a repair or replacement as covered with the warranty. Please send through details of the fault to email@example.com and we will arrange the repair or replacement with the manufacturer.
Please note – any fault caused due to misuse of the bike including water or external damage is not covered by this policy. Please ensure you read the manufacturer's manual in detail before using your electric bike to avoid voiding your warranty.
We strongly recommend that any returns are sent via recorded, special or any other similar delivery service. Ensure that all items are packaged as securely as possible, as we accept no responsibility for any damages or items lost in transit.