Straight forward ordering. Informed throughout the process. Contactable in person. Helpful. Arrived well within scheduled window.
5* Bike & Service from Generation Electric. Stephen provided great support in helping me decide which bike to buy. The whole buying experience with Generation Electric was flawless.
- Delivery & Returns
Elegant with its integrated battery, Elaia 2 offers an upright riding position allowing you more time to take in the world around you. Elaia 2 gives you unparalleled comfort with our new silent, powerful and economic mid-motor.
Our most powerful step-through.
The ELAIA 2 is ideal for approaching the city quickly while enjoying the pleasure and sensations of cycling. Thanks to its integrated battery, its design is refined, unassuming, and straightforward. Its suspension fork provides excellent driving comfort, whilst its central NEOASSIST 2 motor, developed by NEOMOUV, is powerful, silent and energy-efficient for better autonomy.
Compatible with the MyNEOMOUV app compatible (IOS, Android).
Wheel size 28", Frame size 48cm.
2 batteries sizes: 522Wh (range between 80 and 100km) / 630Wh (range between 100 and 120km).
ELAIA 2 strengths:
- Balanced weight distribution (Integrated battery, central motor),
- Elegant design,
- 250W / 80Nm motor -> High torque for quick starting,
- Comfortable to ride,
- Colour display - 6 levels of assistance,
- Walking aid,
- Powerful and progressive hydraulic disc brakes,
- Powerful 30 Lux LED lighting,
- Front suspension
- Adjustable stem
- Comfortable saddle
- Swept handlebars,
- Side stand
- 8 speed 12/32
- MyNEOMOUV app compatible (IOS, Android),
- Puncture-resistant tyres
Battery and Range:
522Wh (50-62 Miles), 630Wh (65-75 Miles)** Range according to battery capacity. It is also dependent on the different riding conditions - terrain, rider weight, tyre pressure, headwind etc
LCD Screen (6 levels of assistance), walking assist up to 6km/h
19" - 48cm
19" - 1m70 to 1m 85 (5'5" to 6'1")
Shimano Altus 8 Speed
Shimano 8 Speed 12/32T
Hydraulic disc brakes
28" Puncture Resistant
25kph / 15.5mph (6km/h walking assist)
2 Years battery & engine; 5 years frame
FREE DELIVERY ON ALL ORDERS
Once your order has been placed, we will charge your card and your order will be dispatched and should be with you within 3-5 working days. We’ll send you tracking details by email within 24 hours of your order being dispatched.
Returns - Changed your mind
If you change your mind after buying from us and want a refund, you have up to 14 days to let us know and have the goods returned to the manufacturer. You will need to return the product to the manufacturer before we can provide a refund.
Please note – the 14 days return period allows you to examine the goods as you would in a shop. To obtain a full refund, the goods must be returned in an “as new” condition with all components included in their original packaging. “As new” condition is defined as unridden.
To return your product, you should email us at email@example.com. You will be responsible for paying for your own shipping costs for returning your item.
Returns - Damages & Faulty
We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to firstname.lastname@example.org so that we can open an insurance claim on your behalf.
If your bike develops a fault through normal use (as outlined in the manufacturer's manual) you could be entitled to a repair or replacement as covered with the warranty. Please send through details of the fault to email@example.com and we will arrange the repair or replacement with the manufacturer.
Please note – any fault caused due to misuse of the bike including water or external damage is not covered by this policy. Please ensure you read the manufacturer's manual in detail before using your electric bike to avoid voiding your warranty.
We strongly recommend that any returns are sent via recorded, special or any other similar delivery service. Ensure that all items are packaged as securely as possible, as we accept no responsibility for any damages or items lost in transit.