Hear from our customers
"Straight forward ordering. Informed throughout the process. Contactable in person. Helpful. Arrived well within scheduled window." - Angela S.
- Delivery & Returns
Are you an Urban soul looking for the bike that keeps your tempo and gives you the most comfortable rides?
Smart Comfort is the E-bike that empowers you to move swiftly in the urban jungle and have peace of mind in every situation. This model is equipped with our latest low-frame configuration upgraded for lighter weight, stability and max comfort. The app will let you stay connected to your e-bike with GPS live tracking and give you extra security with the smart locking and anti-theft alarm.
This bike is for you if you ride mostly in the city but also enjoy nature escapes. Built with a low frame, durable components and superb battery it will let you fly the streets and give light trails a go. A combination of advanced technology, first-rate performance, and customisable design to give you an addictively smooth ride.
Integrated and Removable Battery with Range up to 85 km. The rear hub motor requires little to no maintenance and doesn’t add any extra stress to other components due to the independent drive system. It is highly efficient on different terrains and gives a feeling of push that is most similar to riding a motorcycle. The 5 levels of pedal assistance will let you conquer every hill, go faster and ride without a drop of sweat, with 500W peak power and 25km/h assisted speed.
Ride on The Smart side:
- Always know where your bike is with our GPS tracking and live location
- Lock and unlock your e-bike with your mobile via the Econic One app
- Activate the anti-theft alarm and get an instant notification if someone touches your bike
There is a 2 year warranty on all Econic One Bikes.
|Frame Size & Rider Height:||Size M (44cm) Up to 180cm,
Size L (48cm) 180cm to 190cm
|Battery Case:||Aluminium 6061|
|Range:||Up to 100km|
|Rear Hub Motor:||Bafang, 250W, 45 N.m|
|Display:||Bafang DP C18, CAN|
|Controller:||Bafang, Mounted in the frame, CAN|
|Rims:||28/29", Double wall, 36 holes|
|Cassette:||9sp 11-42 Shimano|
|Chain:||9sp. Shimano 116 links|
|Gear Shifter:||Shimano 9 speed|
|Rear Derailleur:||Shimano Alivio 9 speed|
|Hydraulic Brake Front & Rear:||Shimano BR-MT200|
|Brake Rotors:||SRT66, 180mm front/160mm rear|
|Handlebar:||AL 640mm, Black|
|Grips:||Ergo with lock|
|Saddle:||City Active DDK|
|Seatpost:||31.6 mm, AL|
|Stem:||45mm Alloy (for size M)|
|Stem:||75mm Alloy (for size L)|
|Headset:||1 1/8, 1 1/2, semi integrated|
|Fork:||SR Suntour NCX 63mm|
|Bottom Bracket:||With integrated torque, PAS sensor|
|Crankset:||38T, Narrow Wide, Alloy|
|Front LED:||Herrmans MR GO E|
|Rear Light:||Battery Operated|
|Electronic Lock:||I Lock IT Bluetooth 4.0 / 1800 MHZ|
|Alarm:||110 dB acoustic|
FREE DELIVERY ON ALL ORDERS
Estimated delivery time is 3-4 weeks. Please get in touch before you order for an accurate timeline. We’ll send you tracking details by email once your order has been dispatched.
Returns - Changed your mind
If you change your mind after buying from us and want a refund, you have up to 30 days to let us know and have the goods returned to the manufacturer. You will need to return the product to the manufacturer before we can provide a refund.
Please note – the 30 days return period is to allow you to examine the goods as you would in a shop. To obtain a full refund, the goods must be returned in an “as new” condition with all components included in their original packaging. “As new” condition is defined as unridden.
To return your product, you should email us at firstname.lastname@example.org. You will be responsible for paying for your own shipping costs for returning your item. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Returns - Damages & Faulty
We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to email@example.com so that we can open an insurance claim on your behalf.
If your bike develops a fault through normal use (as outlined in the manufacturer's manual) you could be entitled to a repair or replacement as covered with the warranty. Please send through details of the fault to firstname.lastname@example.org and we will arrange the repair or replacement with the manufacturer.
Please note – any fault caused due to misuse of the bike including water or external damage is not covered by this policy. Please ensure you read the manufacturer's manual in detail before using your electric bike to avoid voiding your warranty.
We strongly recommend that any returns are sent via recorded, special or any other similar delivery service. Ensure that all items are packaged as securely as possible, as we accept no responsibility for any damages or items lost in transit.