Straight forward ordering. Informed throughout the process. Contactable in person. Helpful. Arrived well within scheduled window.
5* Bike & Service from Generation Electric. Stephen provided great support in helping me decide which bike to buy. The whole buying experience with Generation Electric was flawless.
- Delivery & Returns
BRAND NEW FOR 2022!
The E-Go Max+ Pro has all the great features of the E-Go Max+, but with increased 500W power, a huge 20AH LG battery, hydraulic brakes and front and rear suspension!
As with all E-Go electric bikes, it has the great quality and finish you've come to expect from this great brand with the same riding modes & standard accessories as the rest of the range. It has a huge 20Ah LG battery & 7 Speed Shimano gears, this bike is as much at home on the beach as it is on the street.
As with the rest of the range, this bike is foldable with the innovative seat post battery, enabling you to charge it in situ or removed at home or in your workplace. The front & rear hydraulic brakes stop this bike quickly & safely. It also comes with a fully adjustable seat post and handlebar stem making it available to a large range of riders.
12 month warranty against manufacturing and material defects. This does not cover normal wear and tear, damage/failure due to an accident, incidental or consequential damage or any use of the product that is inconsistent with the operating instructions as laid out in the user manual.
|Motor:||500w Brushless Geared DC Motor|
|Battery:||36v 20Ah LG Battery|
|Range:||Up to 100km * Range according to battery capacity. It is also dependent on the different riding conditions - terrain, rider weight, tyre pressure, headwind|
|Tyres:||20 x 4" CST Tyres|
|Folded Size:||960 x 550 x 780mm|
|Brakes:||160mm Hydraulic Disc Brakes|
|Modes:||Pedal Assist, Cruise, Walk, Standard Bike Mode|
|Display:||LCD Display with USB socket|
|Extras:||Front & Rear lights, mudguards, bell and reflector, rear rack, throttle|
|Colours:||Khaki Green, Black, Silver|
FREE DELIVERY ON ALL ORDERS
Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched and should be with you within 3-5 working days. We’ll send you tracking details by email within 24 hours of your order being dispatched.
Cancelling your order
If you would like to cancel your order, please contact us immediately at email@example.com or on 0333 090 3894. Please include your order number when contacting us.
If your order has not yet left the manufacturer's warehouse, we should be able to stop it shipping, and issue you a refund immediately.
Please note – when returning a product, it must be returned in ‘as new’ condition, with all components included, in their original packaging. There will be a charge for the return.
Returns - Changed your mind
If you change your mind after buying from us and want a refund, you have up to 14 days to let us know and have the goods returned to the manufacturer. You will need to return the product to the manufacturer before we can provide a refund.
Please note – the 14 days return period is to allow you to examine the goods as you would in a shop. To obtain a full refund, the goods must be returned in an “as new” condition with all components included in their original packaging. “As new” condition is defined as unridden.
To return your product, you should email us at firstname.lastname@example.org. You will be responsible for paying for your own shipping costs for returning your item.
Returns - Damages & Faulty
We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to email@example.com so that we can open an insurance claim on your behalf.
If your bike develops a fault through normal use (as outlined in the manufacturer's manual) you could be entitled to a repair or replacement as covered with the warranty. Please send through details of the fault to firstname.lastname@example.org and we will arrange the repair or replacement with the manufacturer.
Please note – any fault caused due to misuse of the bike including water or external damage is not covered by this policy. Please ensure you read the manufacturer's manual in detail before using your electric bike to avoid voiding your warranty.
We strongly recommend that any returns are sent via recorded, special or any other similar delivery service. Ensure that all items are packaged as securely as possible, as we accept no responsibility for any damages or items lost in transit.