Straight forward ordering. Informed throughout the process. Contactable in person. Helpful. Arrived well within scheduled window.
5* Bike & Service from Generation Electric. Stephen provided great support in helping me decide which bike to buy. The whole buying experience with Generation Electric was flawless.
- Delivery & Returns
****FREE THROTTLE FOR ANY CYCLOTRICITY BIKE PURCHASED OVER £999.99 USING CODE FREETHROTTLE AT THE CHECKOUT!****
You’re serious about riding. You love the trails. Going downhill is a thrill. But going uphill is errr…the pain of your life! The “Beast Crank Drive” offers 500w of power and 90Nm torque to push you up that hill! Now that you are there, let’s make the ride down just as fun. Front and rear suspension keeps you planted to the trail, and its e-hydraulic brakes keep you on track. The Beast is our top seller for a reason; it offers power & distance with one of our most effective motors. With road-legal 250w for getting there and 500w for the trail. Centralizing the weight distribution allowing for an improved feel.
|Motor:||250W/500W brushless mid drive motor|
|LCD dashboard||controlling power output and featuring a speedometer function. 5 pedal assist power modes|
|Thumb throttle||(optional extra: contact us to enquire about the legal implications of adding a throttle to this bike)|
|Brakes:||Hydraulic Tektro Disc brakes|
16ah - 30-40 miles
19ah - 50-60 miles
|Charger:||UK plug charger with LED indicating the level of charge (battery should be fully charged within 5 hours)|
|Frame size:||18″ Alloy 6061 frame, Suitable for 5' 5" - 6' 1"(Feet)|
|Suspension:||Suntour alloy 100mm & Rear 100mm Air Shock|
|Gears:||8 speed Shimano Altus drivetrain|
* Depends on terrain, weight of cyclists, frequent use of PAS or throttle, frequency of stops/starts, air pressure in tyres etc.
We offer a one year warranty covering the following items on your bike. The warranty covers technical faults which have not been in anyway caused by the user deliberately or accidentally.
- The main frame
- Hub motor and motor shell
- Handlebar dashboard
- Electric brake levers (excluding brake shoes, callipers and pads)
- Pedal assistance device
- Battery (including loss of range to under 10km (6miles) while using pedal assist only).
Exceptions to limited Warranty
- Damage resulting from misuse, not maintaining the vehicle or not following the guidelines within this user guide.
- Accidental or deliberate damage.
- Damage due to private repair or alteration by user.
- Failure to produce invoice or proof of purchase.
- Non electric spare parts and components worn in normal use eg. brakes, gears, chains, cranks, tyres & inner tubes.
FREE DELIVERY ON ALL ORDERS
Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched and should be with you within 3-5 working days. Once your bike has been dispatched an email notification will be sent to you. Delivery is usually 2-3 working days from dispatch.
Returns - Changed your mind
If you change your mind after buying from us and want a refund, you have up to 30 days to let us know and have the goods returned to the manufacturer. You will need to return the product to the manufacturer before we can provide a refund.
Please note – the 30 days return period is to allow you to examine the goods as you would in a shop. To obtain a full refund, the goods must be returned in an “as new” condition with all components included in their original packaging. “As new” condition is defined as unridden.
To return your product, you should email us at email@example.com. You will be responsible for paying for your own shipping costs for returning your item.
Returns - Damages & Faulty
We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to firstname.lastname@example.org so that we can open an insurance claim on your behalf.
If your bike develops a fault through normal use (as outlined in the manufacturer's manual) you could be entitled to a repair or replacement as covered with the warranty. Please send through details of the fault to email@example.com and we will arrange the repair or replacement with the manufacturer.
Please note – any fault caused due to misuse of the bike including water or external damage is not covered by this policy. Please ensure you read the manufacturer's manual in detail before using your electric bike to avoid voiding your warranty.
We strongly recommend that any returns are sent via recorded, special or any other similar delivery service. Ensure that all items are packaged as securely as possible, as we accept no responsibility for any damages or items lost in transit.