Straight forward ordering. Informed throughout the process. Contactable in person. Helpful. Arrived well within scheduled window.
5* Bike & Service from Generation Electric. Stephen provided great support in helping me decide which bike to buy. The whole buying experience with Generation Electric was flawless.
- Delivery & Returns
Wanting to discover e-bikes for the first time, or use a new ebike for discovery...our all new Dawes Discover-E fits the bill perfectly. With it's utilitarian appearance it comes supplied with everything you need for the daily commute or weekend ramble. Front and rear mudguards take care of keeping you clean whilst the rear rack takes care of luggage upto 20kg. Also giving you a helping hand is the smooth yet powerful 250W Bafang rear hub motor, controlled via pedal sensor you can simply set the level of assistance you want from 3 varying levels and as you pedal the motor will activate, it couldn't be simpler.
When it comes to charging, the lockable 36V 10Ah lithium-ion battery can easily be removed from the rear carrier using the key supplied, and carried indoors for charging at your convenience. Alternatively, leave the battery in place on the bike and simply plug it into any mains 3-pin socket if you have one nearby. The LED on the charger will turn green when fully charged and you'll be set for another 40-45km.
Whilst the electric motor is there to help, we've also fitted reliable 6spd Shimano gears to give you enough variety of gear ratios for most UK roads and quality Promax v-brakes to help bring you to a stop.
|Maximum Range:||28 miles / 45km|
|Recharge Time:||5 hours|
|Speed:||15.5mph / 25kmh|
|Motor:||Bafang 250W motor|
|Motor Type:||Rear hub motor|
|Battery:||360Wh (36V 10Ah)|
|Battery Type:||Rack mounted - removable|
|Charger||3 pin UK plug|
|Display:||Handlebar mounted LED display|
|Speed Sensor:||12 point pedal sensor|
|Frame:||Alloy, Cross bar hybrid frame|
|Fork:||Rigid steel fork|
|Handlebar:||600mm Lo-Rise comfort handlebars|
|Stem:||Alloy adjustable stem, 90mm extension|
|Gear Shifters:||Shimano SL-RS35 Thumbshifter, 6 speed|
|Rear Derailleur:||Shimano RD-TZ500, 6 speed|
|Cassette/ Freewheel||Shimano MF-TZ500 freewheel, 6 speed|
|Chainset:||170mm crank arms with 42T chainring|
|Number of Gears:||6|
|Pedals||Plastic hybrid, 9/16" axle|
|Brakes:||Promax alloy V-Brakes|
|Brake Levers:||Alloy lever with motor cut-off switch|
|Front Hub:||36 hole, Nutted|
|Rear Hub:||Bafang 250W motor|
|Rims:||700c double wall alloy rims|
|Tyres:||700 x 38C trekking tyres|
|Saddle:||Ergonomic comfort saddle, Black|
|Seat Post:||Micro Adjust|
|Mudguards:||Front and rear steel mudguards, black|
FREE DELIVERY ON ALL ORDERS
Once your order has been placed, we will charge your card. Once your bike is in stock your order will be dispatched and should be with you within 3-5 working days. This timeline has been affected by COVID19 on some items We’ll send you tracking details by email within 24 hours of your order being dispatched. If you have not received tracking details within 6 working days, please reach out to us via email at email@example.com so that we can help.
Cancelling your order
If you would like to cancel your order, please contact us immediately at firstname.lastname@example.org or on 0333 090 3894. Please include your order number when contacting us.
If your order has not yet left the manufacturer's warehouse, we should be able to stop it shipping, and issue you a refund immediately.
Please note – when returning a product, it must be returned in ‘as new’ condition, with all components included, in their original packaging. There will be a charge for the return.
Returns - Changed your mind
If you change your mind after buying from us and want a refund, you have up to 14 days to let us know and have the goods returned to the manufacturer. You will need to return the product to the manufacturer before we can provide a refund.
Please note – the 14 days return period is to allow you to examine the goods as you would in a shop. To obtain a full refund, the goods must be returned in an “as new” condition with all components included in their original packaging. “As new” condition is defined as unridden.
To return your product, you should email us at email@example.com. You will be responsible for paying for your own shipping costs for returning your item.
Returns - Damages & Faulty
We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to firstname.lastname@example.org so that we can open an insurance claim on your behalf.
If your bike develops a fault through normal use (as outlined in the manufacturer's manual) you could be entitled to a repair or replacement as covered with the warranty. Please send through details of the fault to email@example.com and we will arrange the repair or replacement with the manufacturer.